Lean Service Creation

– for collaborative user-centered solutions that meet business goals.

“Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” —Tim Brown, president and CEO, IDEO

Lean service creation is about leaving our assumptions about the user’s needs at the table and instead together learn as quickly as possible where the sweet spot between our business goals and user needs are and finding out what a solution could look like and how it should work to meet those goals.

When we design digital solutions we look at the customer journey, finding patterns learning about pain points and where we have our best opportunity to bring value to the user and business. To do this we need to combine all our different competences and expertise, learn together to build the smartest products and services. Design thinking and Lean Service Creation help us do that in a faster and more collaborative way without handovers, with prototyping and testing to find out if our hypothesis are correct or not with real users, before spending money and time building the solution, minimizing risk and deliver the right product and service.

Our SWAT Team of consultants and coaches leads the transfrmation and help your get organized and start working in a collaborative and human centered manner with an agile mindset and a toolbox that enables you to figure out what the right products are.

How can we help you?

Contact us to book a meeting to talk about your needs.