Earlier this spring we got a fun request: to start an Agile Book Club. Such a privilege to be contacted by a competent and passionate agile frontrunner who wants to use the Dandy People Network!
This spring we started an open Slack work space that we named “Coffee Coaching”, to fill the social gap Corona made. We wanted to create a space where we could meet each other as if we were “by the Coffee machine”, offering a space for a small chat with anyone about anything.
But we wanted to see how this could be used for more. Perhaps for an Agile Book club? And it turned out to be so easy! We simply used this space like in the old times, by putting a piece of paper on the Coffee machine, inviting people to join our new slack channel “Agile Book Club”. And the Agile Book Club was born!
The same rookie mistake I made on my transformation journey into marathoning is one that I see a lot of organizations make on their Agile journey: not taking the time to find the right shoes. Let me explain.
“Doing” agile is not enough
I thought I had a solid start on my transformation from couch potato to marathoner by focusing first on the routines and habits of runners. I felt like I was a runner because I was DOING the things runners do, like running 5-days a week, eating healthier, and strength training. Many organizations fall into the same trap. They think they’re agile because they’re going through the same motions and copying best practices. But then my mother saw me running out in the neighborhood and pointed out something that changed everything. She gave me the same perspective that I’ve given clients looking to become agile, and it blew my mind.
My goal is to coach myself through a transformation from couch potato to marathoner (well, a half-marathon). It’s been life-changing.
Behavior science is the secret sauce
The barriers and obstacles I experience with “becoming a marathoner” are similar to those experienced by organizations wanting to “become agile”. The secret sauce lies in behavior science. Through this marathoning process, I’ve uncovered my own behavior-based twist of the Deming cycle and Lean Startup and am using them to inspire a Lean Performance Management model for teams and organizations. It’s always fun when personal and professional worlds collide!
The Behavior-Change Cycle
Below is the Behavior-Change Cycle I created for myself inspired by the Deming Cycle and how behavior scientists approach organizational change:
We asked Paolo Damelio, one of our experienced Agile coaches at Dandy People, to share some of his best tips and tools on how to maintain sustainable and High Performing Teams, now that many of the team members are working from home.
Hi Paolo! What are your thoughts on the situation right now?
This is a challenging time for everyone. For us as individuals, for organizations and for the collaboration inside teams as well as cross-team and cross-organization. And it is a challenge that, I believe, will take us to a place we only could have dreamed of just a few months ago. There is no going back to where we were before.
The need for adaptability and innovation have probably never been bigger, and we need to use the force from our employees. We need to connect the people in our organization using new formats, perhaps being forced into some of them. Also, the distancing has affected all of us, some are suffering more than others. The need for us as human beings to maintain and build trustworthy relationships is being put to test now that we have replaced the small talk by the coffee machine with Zoom meetings.
We are perhaps seeing the world through new eyes, and maybe even reevaluate our business as well? Can we continue as we did before and still survive? Or, are there ways to move us forward and actually help us be better? And, can the use of a Buddy System be the help we need to help us do this?
Adapt and Excel – it´s All About the People
To be able to survive in today’s business climate our focus needs to be on our ability to adapt – and to act fast. But that is not enough. Our organizations have to continue to grow and excel to stay alive, and not standstill.
A prerequisite for us to adapt and move fast is to secure that people are responsible for workflows, decisions, actions, and have the authority to make the rapid changes needed. The type of organization that meets these demands best is a learning organization where it is possible to create endurance and the speed needed in a complex (VUCA) world.
In the same way as Aesop’s Fables from Ancient Greece talked about serious matters but transferred them into the world of animals, this game lets all participants play in a friendly environment where nobody is in their ordinary job role. Instead the whole team is challenged to draw randomly selected wild animals well enough so the “customer” can guess what animal is is. The challenge can only be overcome through learning about- and improving how the team is organized and how it works. Two to three hours of laughter, serious learning and quite silly-looking animals can be expected.
The game has been used in one of the largest companies in Sweden to give hundreds of employees a “hands-on” feel for the difference between resource optimization and flow optimization. Especially counter-intuitive ideas need to be experienced to really win acceptance and nothing beats having done it yourself. It also clearly illustrates the value of small rapid improvements in a complex situation (like when working with flow) where you can’t analyze your way to the perfect solution. Sometimes groups of more senior participants try to discuss for a long time before playing another 5-min round. This results in fewer rounds being played, less reality feedback being generated, a slower learning cycle and a lower final score. The team that has the global high-score in the game is a group of junior engineers who could decide rapidly what to try next, play more rounds and thus learn quicker what ACTUALLY worked best. A healthy atmosphere of wanting to change many things compared to the original (and really bad) delivery process was certainly to their advantage too. (more…)
Vi träffades en kväll i Crisps lokaler på Sveavägen ett gäng intresserade agila UXare, coacher och utvecklare för att prata om något som vi alla tycker är spännande, vill dela med oss av och lära av varandra – hur man kan arbeta med att upptäcka och utforska produkter och tjänster i ett agilt team – Product Discovery. Ett Product Discovery-team innehåller oftast tre roller, där ingår en person med fokus och stenkoll på de affärsmässiga förutsättningarna och målen (PO), en person med användbarhets och upplevelse-kompetens (UX) och en person som kan avgöra hur enkelt eller svårt det är att implementera (Utvecklare/Arkitekt).
Vi pratade om vilka metoder man kan använda för att utforska och lära sig mer om målgrupper och behov och hur detta kan kopplas mot effektmål och visualiseras. Men också om hur man skulle kunna gifta i hop Discovery och Delivery-processen till en helhet utan överlämningar och vi och dom känsla. Vilket vi kallade “Continuos Discovery” – kanske myntade vi ett nytt begrepp? (more…)